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Family Advocate - Potrero Hill

Urban Services YMCA
Full time
Competency level: 
Reports to: 
Program Director
Salary range: 
$22.00 per hour

Careers with a Cause

You can make a lasting impact every day by working with the YMCA of San Francisco. In communities across the Bay Area, our staff—of all ages and from diverse backgrounds and life experiences—are transforming lives through YMCA programs for youth development, healthy living, and social responsibility. When you work for the Y, you’ll be supported with training, mentoring and career development opportunities. Plus, we offer great benefits to help you grow stronger in spirit, mind and body, even as you’re helping others.

About the Job

Under the supervision of the FRC Director or Associate Director, the Family Advocate (FA) is responsible for supporting the ongoing development and implementation of the FRC.  The FA conducts intake and screening, provides appropriate information, and provides appropriate materials or referrals. The FA serves as a bridge between families and local service providers offering targeted family support programming. The FA assists clients to access resources through City agencies, local business, cooperative and collaborative CBO’s.  The FA works as a team member with the other FRC staff to ensure a holistic approach to the family needs.  Much time and energy is spent in case management approaches.

This position is concerned with the delivery of services in the community.  To this end the FA must have the interpersonal skills to interact effectively with families identified as being at risk for abuse/neglect or out of home placement as well as other community resources that may be of assistance to the families.  Case Management skills, oral communication skills with families and youth, and the ability to clearly document outcome and data per program protocols are all necessary.  The FA adheres to all confidentiality procedures.

Minimum Qualifications

  • Minimum 18 years old
  • A minimum of 3 years of experience working with the target population or a master’s degree in counseling, social work, psychology. 
  • Strong written and oral communication skills,
  • Experience with development of case and treatment plans
  • Ability to effectively case manage clients through a variety of human service systems  
  • Bilingual skills in English and Spanish or Cantonese/Mandarin
  • Fingerprint clearance 
  • Current YMCA approved first aid and CPR certification*

* within 90 days of hire

Apply Here

All employees working with the YMCA are considered to have supervisory or disciplinary action relationship over minors.  Job offers are conditional and contingent upon background clearance. Pursuant to the San Francisco Fair Chance Ordinance and CA Fair Chance Act, we will consider for employment qualified applicants with arrest and conviction records

Everything you need to know about us

We offer the following benefits:

  • Competitive compensation
  • Comprehensive health benefits - medical and dental plans for full time employees
  • Retirement benefits – 12% employer contribution after completion of eligibility requirements
  • Employee Assistance Program for all employees
  • Commuter Benefits via pre-tax payroll deductions
  • Flexible Spending Account – Medical and Dependent Care on a pre-tax basis  
  • Use of YMCA of San Francisco Fitness facilities
  • Paid time off benefits for part time and full time employees upon completion of eligibility requirements
  • Training and staff development for all employees