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Family Advocate - Visitation Services

Bayview Hunters Point YMCA
Full time
Competency level: 
Salary range: 
$18.00 to $23.00 per hour

Careers with a Cause

Imagine going to work knowing that what you do each day positively influences the lives of people and communities. As the nation's leading nonprofit organization committed to strengthening communities through youth development, healthy living and social responsibility, the YMCA of San Francisco offers more than just a job--we offer you a career with a future and the chance to make a lasting difference in your community. At the Y, you can discover your passion and a lifelong career helping to solve some of the nation's most pressing social issues.

About the Job

The position works within the Bayview YMCA Family Resource Center. The overall goal of the Family Advocate is to engage and connect families to needed resources and services to promote family stability and functioning, self-sufficiency, and wellness. Proactive engagement skills are essential in assisting and connecting the residents to utilizing community resources to support family stability. The position is specifically to provide coverage for our supervised visits; whereas, the Family Advocate supervise visits between children and birth family members and provide written notes of the family visits. This position work hours are from Monday, Tuesday, Wednesday, and Thursdays from 11:00 – 7:30pm. On occasions there will be a need for Saturday coverage of a visit and/or tabling for special events and activities. Flexibility is a must.

Salary range: $18.00 to $23.00 per hour

Minimum Requirements

  • Minimum 18 Years old
  • High School Diploma or G.E.D
  • Must be available Monday, Tuesday, Wednesday, and Thursdays from 11:00 a.m. to 7:30 p.m. Weekends on occasion
  • 3 + Experience working with underserved, high-risk, and isolated populations.
  • Understanding of de-escalation techniques, conflict resolution and personal safety skills and procedures.
  • Must be able to work independently and demonstrate ability to handle multiple projects under tight deadlines.
  • Experience with outreach and advocacy
  • Ability to collect, manage and compile data for reporting purposes.
  • Knowledgeable and comfortable using social media.
  • Proficiency in operating computers using Windows-based programs, including word processing, spreadsheet, and database software in a standard indoor office environment.
  • Excellent interpersonal, written, and verbal communication skills, including the ability to write clear and concise reports, recommendations, and correspondence.
  • This position is heavily weighed on the human relations side. It is necessary to be skilled at cultivating meaningful relationships with the public, branch, and community members.

Preferred Requirements

  • AA in social work, Child Development, Psychology, Public Health, Health Education and or related fields.
  • Early Childhood Development, Parenting support, case management and program reporting.
  • Bilingual skills in Spanish
  • Experience with Trauma Informed practices




All employees working with the YMCA are considered to have supervisory or disciplinary action relationship over minors.  Job offers are conditional and contingent upon background clearance. Pursuant to the San Francisco Fair Chance Ordinance and CA Fair Chance Act, we will consider for employment qualified applicants with arrest and conviction records

Everything you need to know about us

We offer the following benefits:

  • Competitive compensation
  • Comprehensive health benefits - medical and dental plans for full time employees
  • Retirement benefits – 12% employer contribution after completion of eligibility requirements
  • Employee Assistance Program for all employees
  • Commuter Benefits via pre-tax payroll deductions
  • Flexible Spending Account – Medical and Dependent Care on a pre-tax basis  
  • Use of YMCA of San Francisco Fitness facilities
  • Paid time off benefits for part time and full time employees upon completion of eligibility requirements
  • Training and staff development for all employees