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Family Advocate - Cobb Elementary

Urban Services YMCA
Full time
Competency level: 
Salary range: 
$23.00 to $26.00 per hour

Careers with a Cause

Imagine going to work knowing that what you do each day positively influences the lives of people and communities. As the nation's leading nonprofit organization committed to strengthening communities through youth development, healthy living and social responsibility, the YMCA of San Francisco offers more than just a job--we offer you a career with a future and the chance to make a lasting difference in your community. At the Y, you can discover your passion and a lifelong career helping to solve some of the nation's most pressing social issues.

About the Job

Under the supervision of the FRC Director, the Family Advocate (FA) is responsible for supporting the ongoing development and implementation of the Strengthening Families Program (SFP) at Cobb Elementary. Additionally, the FA conducts intake, provides appropriate information as part of SFP outreach, and provides referrals to support family needs. The FA serves as a bridge between families and local service providers offering targeted family support programming. The FA assists Cobb Elementary families to access resources through City agencies, local business, cooperative and collaborative Community Based Organizations.  The FA will supervise SFP facilitators with a minimum of 12 families per 14-week cycle in Spanish and English 2 times a year.  The FA works as a team member with the other FRC staff to ensure a holistic approach to the family needs.  Much time and energy are spent in case management approaches. The FA will also be well versed and accountable to Primary Prevention Substance Use Disorder Data Service (PPSDS) and Substance Use Disorder (SUD) hours as well as keep track of attendance. The FA is responsible for managing and facilitating the SFP program funded by SF Department of Public Health. They must also follow the curriculum provided, manage incentives, follow up with families and outreach. Also required to participate in FRC core events.

This position is concerned with the delivery of services in the Cobb community.  To this end the FA must have the interpersonal skills to interact effectively with families identified.  Case Management skills, oral communication skills with families and youth, and the ability to clearly document outcome and data per program protocols are all necessary.  The FA adheres to all confidentiality procedures.

Minimum Qualifications

  • Associate’s degree or equivalent
  • At least 1 year experience working with families and youth in one on one and group settings.
  • Familiarity and experience in client interviewing, assessment, and service plan development.
  • Familiarity and experience working in community-based agencies
  • Excellent organizational skills and demonstrated follow through on tasks: multi project/multi task orientation.
  • Must be available to work 8:30 am to 5 pm or 10:30 am to 7 pm Monday-Friday and some weekends as needed.
  • Conflict resolution skills.
  • Proven ability to work with people from a variety of different ethnic, socioeconomic, educational, religious, sexual, and generational backgrounds.
  • Strong written and verbal communication skills.
  • Professional demeanor, pleasant personality, and a sense of humor
  • YMCA approved CPR and First Aid Certification
  • TB test clearance 

Preferred Qualifications

  • Bachelor’s degree or equivalent
  • Case management experience
  • English/Spanish fluency






All employees working with the YMCA are considered to have supervisory or disciplinary action relationship over minors.  Job offers are conditional and contingent upon background clearance. Pursuant to the San Francisco Fair Chance Ordinance and CA Fair Chance Act, we will consider for employment qualified applicants with arrest and conviction

Everything you need to know about us

We offer the following benefits:

  • Competitive compensation
  • Comprehensive health benefits - medical and dental plans for full time employees
  • Retirement benefits – 12% employer contribution after completion of eligibility requirements
  • Employee Assistance Program for all employees
  • Commuter Benefits via pre-tax payroll deductions
  • Flexible Spending Account – Medical and Dependent Care on a pre-tax basis  
  • Use of YMCA of San Francisco Fitness facilities
  • Paid time off benefits for part time and full time employees upon completion of eligibility requirements
  • Training and staff development for all employees