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Case Manager - Tailor Made VI

Urban Services YMCA
Full time
Competency level: 
Reports to: 
Director of Case Management Services
Salary range: 

Careers with a Cause

Imagine going to work knowing that what you do each day positively influences the lives of people and communities. As the nation's leading nonprofit organization committed to strengthening communities through youth development, healthy living and social responsibility, the YMCA of San Francisco offers more than just a job--we offer you a career with a future and the chance to make a lasting difference in your community. At the Y, you can discover your passion and a lifelong career helping to solve some of the nation's most pressing social issues.

About the Job

The Tailor Made Violence Interrupter position is a program of Urban Services YMCA. The Violence Interrupter will assist youth to transition into healthy adulthood by providing comprehensive case management support, mentorship, enrichment activities, information and referrals and other social services needed to support youth and their families who reside in the city of San Francisco. The Violence Interrupter responsibilities will monitor cases by verifying students’ attendance and academic progress, tracking, and evaluating monthly case plan goals. In conjunction with the above effort, they will advocate for needed services and entitlements; obtaining additional resources; providing community resources and or city/county services to students and their families. They will also maintain students’ records by reviewing case notes; logging coordination of services, resources disseminated, and overall progress or obstacles toward case plan goals. Tailor Made VI’s will support SFUSD middle and high school students before, during and after school and connect them to services and supports, as they respond to issues across the district.

Minimum Qualifications

  • Minimum 21 years old
  • AA degree or equivalent work experience
  • Available Monday – Friday, 8 a.m. to 5 p.m.
  • Two + years in the related field of social-work, sociology, youth development, and/or psychology.
  • Knowledge of best practices and principles of case management.
  • Knowledge of the SFUSD and overall San Francisco community with an emphasis on low-income communities.
  • Capacities to multi-task, work independently, and meet strict programmatic outcomes and deadlines.
  • Proven ability to work with people, especially high-risk youth, from a variety of different ethnic, socioeconomic, educational, religious, sexual and generational backgrounds.
  • Ability to carry out youth development practices in all program development and continually assess programs to ensure adherence to goals of program and organization.
  • Computer experience with Windows, Word, Excel, database, internet and social media.
  • Possess excellent written, verbal, interpersonal communication, as well as conflict mediations skills. Have a professional demeanor, pleasant personality, and a sense of humor.
  • YMCA approved CPR and First Aid Certifications

Preferred Qualifications

  • Bachelor’s degree or equivalent work experience
  • Three to five years of work experience in social-work, case management, youth development, and or trauma-informed practices.







All employees working with the YMCA are considered to have supervisory or disciplinary action relationship over minors.  Job offers are conditional and contingent upon background clearance. Pursuant to the San Francisco Fair Chance Ordinance and CA Fair Chance Act, we will consider for employment qualified applicants with arrest and conviction records

Everything you need to know about us

We offer the following benefits:

  • Competitive compensation
  • Comprehensive health benefits - medical and dental plans for full time employees
  • Retirement benefits – 12% employer contribution after completion of eligibility requirements
  • Employee Assistance Program for all employees
  • Commuter Benefits via pre-tax payroll deductions
  • Flexible Spending Account – Medical and Dependent Care on a pre-tax basis  
  • Use of YMCA of San Francisco Fitness facilities
  • Paid time off benefits for part time and full time employees upon completion of eligibility requirements
  • Training and staff development for all employees