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Bilingual Case Manager

Urban Services YMCA
Full time
Salary range: 
$24.00 to $26.00 per hour

Careers with a Cause

Imagine going to work knowing that what you do each day positively influences the lives of people and communities. As the nation’s leading nonprofit organization committed to strengthening communities through youth development, healthy living and social responsibility, the YMCA of San Francisco offers more than just a job—we offer you a career with a future and the chance to make a lasting difference in your community. At the Y, you can discover your passion and a lifelong career helping to solve some of the nation’s most pressing social issues.

About the Job

Under the supervision of the Community Resource Center Director, CRC Case Managers are responsible for providing attentive and empathic case management services to our community members experiencing financial hardship or housing insecurity. Services are provided in person and over the phone and potentially at other locations where there is client interaction.

Salary range: $24.00 to $26.00 per hour

Minimum Qualifications

  • Minimum 18 years old
  • BA/BS in related social services field or equivalent
  • 1-2 years’ experience in the social services field
  • Ability to prioritize, learn quickly, problem-solve, work in a fast-paced and busy environment
  • Ability to work collaboratively with a multi-disciplinary team
  • Passion for the helping and social services field
  • Strong interpersonal, organizational and verbal/written communication skills
  • Knowledge of legal and ethical standards of practice, including child abuse reporting laws (will be trained upon being hired).
  • Must be available Monday to Friday 8 am - 5 pm
  • Bilingual skills in English and Spanish
  • MS word, outlook, excel
  • CA driver’s license
  • YMCA approved CPR/FA certification

Preferred Qualifications

  • 22+ years old
  • 2+ years case management experience







All employees working with the YMCA are considered to have supervisory or disciplinary action relationship over minors.  Job offers are conditional and contingent upon background clearance. Pursuant to the San Francisco Fair Chance Ordinance and CA Fair Chance Act, we will consider for employment qualified applicants with arrest and conviction records.

Everything you need to know about us

We offer the following benefits:

  • Competitive compensation
  • Comprehensive health benefits - medical and dental plans for full time employees
  • Retirement benefits – 12% employer contribution after completion of eligibility requirements
  • Employee Assistance Program for all employees
  • Commuter Benefits via pre-tax payroll deductions
  • Flexible Spending Account – Medical and Dependent Care on a pre-tax basis  
  • Use of YMCA of San Francisco Fitness facilities
  • Paid time off benefits for part time and full time employees upon completion of eligibility requirements
  • Training and staff development for all employees