Cesnae Crawford

Executive Director

At Urban Services, Cesnae has dedicated more than seven years to helping youth and families thrive. He has lead this effort through his time at both the Family Resource Center and the Truancy Assessment & Resource Center.

Sandy Singh

Associate Executive Director

Sandy is passionate about promoting health and wellness in the HOPE SF communities. She brings a decade of programming experience to her role.

Jenifer Toyomura

Associate Executive Director

Jenifer is an advocate for youth empowerment and staff development. She is dedicated to supporting youth voice, leadership, and civic engagement.


Ashley Blum

Administrative Services Director

Ashley is a Midwesterner at heart who fell in love with the sunshine and cultural diversity of the Bay Area.  She is passionate about supporting the people and policies that create vibrant communities.


Phyllis Yamada-Louie

Associate Administrative Director

Phyllis has worked for the YMCA of San Francisco for more than 16 years. She is currently the Associate Administrative Director at Urban Services.


Brandon Wiley

Director, OMI Family Resource Center

Brandon has been working in social services for the last 8 years, he is passionate about bringing services and serving the residents in under served communities. Brandon continues to strive to provide those essential resources that children and families need to succeed.

Damon Whitaker

Director, TARC

Damon has committed over nine years to bringing transformational impact to the community by helping youth and families break limitations in their own lives through educational achievement.


Jennifer Kriebl

National Director, Reach & Rise®

As a longtime social worker, Jennifer believes in giving back to the community.  Be a mentor!  She oversees the Reach & Rise national mentoring program in 38 states.


Maureen Guerrero

Director, Service Connector Program

Maureen has been dedicated to helping people reach their educational & career goals for 11 years. She is passionate about reaching those living in public housing and who are at risk of gang involvement. mguerrero@ymcasf.org

Jane Chandler

Senior Director of Mental Health Services

With ten years of experience working with youth and families, Jane Chandler is recognized for her thoughtful and committed approach to mental health programming.


Patricia Barraza

James Denman Beacon Director

Patricia is from San Francisco and is passionate about guiding young people to thrive in San Francisco and be proud of their culture.

Margaret Hitchcock

Director of Clinical Services, San Mateo Youth Service Bureau

Margaret has worked with youth and families with complex trauma through the majority of her career, working with inpatient and outpatient/community based youth involved with probation and foster care in San Francisco and San Mateo Counties.  She believes that anti-racist and anti-oppression work is an essential part of trauma-informed care and believes in the abolition of incarceration as a solution for youth with problematic behaviors.

Betty Canton-Self

Director, Western Addition Family Resource Center

Is an educator working at Urban Services to promote academic success for low income communities. She obtained a Master of Arts in Education and Master of Theological studies in Berkeley and attended the John F. Kennedy School of Government to study leadership for changing world.

Alex Teng

Design & Multimedia Director

Alex has come all the way from Boston to join the Y team. A multi-media designer and content producer for the past 23 years, he brings extensive marketing and media production experience to the Y.


Susy Dubon

Director of High School Programs and TAY Services

Director of High School Programs and TAY Services

Carol Eggers

Philanthropy Director

Carol brings 25 years of arts fundraising experience and 20 years as a Y fitness instructor to leading development efforts at Urban.


Nancy Hernandez

Senior Director of Youth & Teen Development

(415) 292-3023

Nancy started her career with the YMCA of San Francisco back in 2011 and her experience includes overseeing elementary and middle school after school programs, teen leadership and civic engagement, workforce development, and alternative education programs. 


Rachelle Butler

Director Family Resource Center Potrero Hill

I’m passionate about helping underserved communities get access to resources. A long time educator, now working to make sure all families have access to basic necessities needed to succeed. 

Tiffany Lee McDaniel

Director of Community Health Ambassadors

Social determinant of health expert originally from Los Angeles. Committed to addressing health disparities and advancing health equity in the most vulnerable populations. Relationship building and connecting with people from all walks of life is my superpower.

Board Members 

Randi Kern

Board Chair

Jacob Dumez

Community Action Board Member

Representing San Francisco City Treasurer

Aubrey Moore

Community Action Board Member

Delivering Innovating Support Services (DISH)

Armando Mirando

Community Action Board Member

Representing San Francisco's Office of the Public Defender

Vanessa Pena-Hallinan

Community Action Board Member

Trademark Counsel, Salesforce

Brett Rasso

Community Action Board Member


Quincy Yu


CEO + Founder The Clean+Green Company

Elizabeth Ramirez

Community Action Board Member

Bill Worthington

Community Action Board Member

Retired Real Estate

Jaime Coleman

Philanthropy Board Member

Linkedin Head of Non-Profit Relationship Management

Matt Litovitz

Philanthropy Board Member

Investment Associate Colchis Capital

Rob Lynch

Philanthropy Board Member

Vice President & Chief Operating Officer - Dome Construction

Emily Schubert

Philanthropy Board Member

Senior Director - Digital Marketing, LinkedIn

Brianne Shally

Philanthropy Board Member

Head of Product Marketing at Nextdoor

Luke Sikora

Philanthropy Board Member

Wealth Equity - Vulcan Capital