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Student Success Advocate - Burton High School

Bayview Hunters Point YMCA
Full time
Competency level: 
Reports to: 
Community School Director
Salary range: 
$23 to $26 per hour
Start date: 
Aug 01, 2023

Careers with a Cause

Imagine going to work knowing that what you do each day positively influences the lives of people and communities. As the nation's leading nonprofit organization committed to strengthening communities through youth development, healthy living and social responsibility, the YMCA of San Francisco offers more than just a job--we offer you a career with a future and the chance to make a lasting difference in your community. At the Y, you can discover your passion and a lifelong career helping to solve some of the nation's most pressing social issues.

About the Job

Bayview YMCA is seeking a Student Success Advocate for programs at Phillip and Sala Burton Academic High School - 400 Mansell St, San Francisco, 94134.

Under the supervision of the Community School Director, the Student Success Advocate (SSA) works closely with the Student Support team to provide counseling, case management, and outreach services to youth and families, as well as serving as a program leader during the afterschool program. SSA will provide case management services to up to 20 high school students throughout the school year, in addition to students in need of drop-in support or crisis intervention. The SSA will also provide at least one weekly support group for 9th grade students. Services include intake, assessment, goal setting and plan development, advocacy, and referrals to appropriate resources and therapeutic support. The SSA is responsible for completing paperwork including ongoing progress notes, quarterly evaluations, and intake and closing documentation. The SSA will also participate in the development and implementation of a summer program for high school students. Lastly, the SSA will work collaboratively with the PACE team at Burton High School to plan and attend school and community events, programs, and workshops.

The Student Success Advocate must be available Monday – Friday; 9:30am-6:30pm. Hours may vary slightly in accordance with the SFUSD calendar and program needs, including some nights and weekends. The Student Success Advocate is not scheduled to work during the SFUSD holidays during the school year, including Thanksgiving, winter, and spring breaks, but may have opportunities to work at other programs in that time.

Minimum Qualifications

  • 23+ years of age
  • BA/BS in Social Work, psychology, education, or related field; or 3+ years of relevant professional or life experience
  • Must be available Monday -- Friday, 9:30 am-6:30pm; Occasional nights and weekends
  • Previous experience in mentoring, group facilitation, truancy interventions, collaboration with teachers and school personnel, and familiarity with school services and interventions
  • A passion for social justice and knowledge of the Bayview/Hunters Point and Portola District communities, their residents, and a desire to make a difference with this population and in those communities
  • Proven ability to work with people from a variety of different ethnic, socio-economic, educational, religious, sexual, and generational backgrounds
  • Ability to build strong relationships with all stakeholders - youth, families, and community
  • Must be a talented multi-tasker and an independent worker who is adept at working on a team, thrives in a start-up environment and maintains a flexible and positive attitude
  • Must have the ability to develop positive relationships with youth, adults, parents, staff, teachers, administration, the Y and community members
  • Familiarity with various office computer programs, include Microsoft Suite and Google products
  • Excellent organizational skills and multi-project/multi-task oriented, including experience scheduling and coordinating multiple fun and education-focused activities for youth
  • CPR, First Aid, AED certifications and YMCA Child Abuse Prevention training within 30 days of hire date
  • TB test clearance
  • Fingerprint background check clearance

Preferred Qualifications

  • Master’s Degree in related field
  • Bilingual skills in Spanish, Cantonese, Tagalog
  • 3+ years of experience working with multi-ethnic, multicultural high school youth
  • Understanding and experience with Trauma-Informed Systems in a school setting







All employees working with the YMCA are considered to have supervisory or disciplinary action relationship over minors.  Job offers are conditional and contingent upon background clearance. Pursuant to the San Francisco Fair Chance Ordinance and CA Fair Chance Act, we will consider for employment qualified applicants with arrest and conviction records

Everything you need to know about us

We offer the following benefits:

  • Competitive compensation
  • Comprehensive health benefits - medical and dental plans for full time employees
  • Retirement benefits – 12% employer contribution after completion of eligibility requirements
  • Employee Assistance Program for all employees
  • Commuter Benefits via pre-tax payroll deductions
  • Flexible Spending Account – Medical and Dependent Care on a pre-tax basis  
  • Use of YMCA of San Francisco Fitness facilities
  • Paid time off benefits for part time and full time employees upon completion of eligibility requirements
  • Training and staff development for all employees