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Community Health Ambassador

Urban Services YMCA
Full time
Competency level: 
Reports to: 
CHA Site Manager
Salary range: 
$20.40 to $26.00 per hour

Careers with a Cause

The YMCA of San Francisco was named as one of the Bay Area's Best Places to Work by its employees as well as one of the Healthiest Employers. Join our team and make a lasting impact every day in communities across San Francisco, San Mateo and Marin Counties.  Every day, our staff—of all ages and from diverse backgrounds and life experiences—are transforming lives through YMCA programs for youth development, healthy living, and social responsibility. 

About the Job

The Community Health Ambassador (CHA) is responsible for supporting the creation and implementation of effective outreach strategies for Wellness Center Program services, activities, and events. The CHA will work alongside the Outreach & Engagement Coordinator and the greater CWP team in promoting and implementing programs that focus on health equity, prevention of chronic disease, and activities that support optimal physical/behavioral holistic health among San Francisco’s Black/African American community and all residents of HOPE SF sites. This program is a partnership with both the Department of Public Health and HOPE SF and will focus exclusively on working with families living in the Potrero Hill, Hunters View, Alice Griffith and Sunnydale public housing developments.  

Must reside within the Hope SF public housing development​ Community.​

Salary range: $20.40 to $26.00 per hour

Minimum Qualifications

  • Minimum 18 years or older
  • Education:  Possess at least a General Education Diploma (GED) achievement or currently enrolled to achieve.
  • Availability: Monday – Friday Required. Must also be available to work weekends and evenings as required.
  • Must reside within the Hope SF Community where the position in located.
  • Ability to remain (Health Insurance Portability and Accountability Act) HIPAA compliant.
  • Strong written and verbal communication skills.
  • Enroll in and successfully complete City College’s Community Health Worker Certification Program curriculum within two years of being hired.
  • Knowledge of the San Francisco community and the support service network
  • Experience working collaboratively in partnership with non-profits, public agencies, educational entities, parents and other stakeholders
  • Experience in engaging with residents in public and subsidized housing
  • Ability to function as part of a cross-disciplinary team
  • Organizational skills and demonstrated follow through on tasks
  • Ability to multitask and work on multiple projects
  • Program development experience, and an understanding of enhancing community engagement
  • Familiarity and experience working in or with DPH, Hope SF, community-based agencies and other key SF city partners.
  • Proven ability to work with people from a variety of different ethnic, socioeconomic, educational, religious, sexual, and generational backgrounds
  • Proven ability to exercise discretion and independent judgment
  • Reflect a professional demeanor, pleasant personality, and a sense of humor
  • Experience complying with confidentiality policies and procedures and mandated reporting laws

Preferred Qualifications

  • 1-year minimum experience creating and implementing effective outreach plans preferred
  • Language Skills: Fluency in English and Spanish, Cantonese, or Samoan preferred.  







All employees working with the YMCA are considered to have supervisory or disciplinary action relationship over minors.  Job offers are conditional and contingent upon background clearance. Pursuant to the San Francisco Fair Chance Ordinance and CA Fair Chance Act, we will consider for employment qualified applicants with arrest and conviction records.

Everything you need to know about us

We offer the following benefits:

  • Competitive compensation
  • Comprehensive health benefits - medical and dental plans for full time employees
  • Retirement benefits – 12% employer contribution after completion of eligibility requirements
  • Employee Assistance Program for all employees
  • Commuter Benefits via pre-tax payroll deductions
  • Flexible Spending Account – Medical and Dependent Care on a pre-tax basis  
  • Use of YMCA of San Francisco Fitness facilities
  • Paid time off benefits for part time and full time employees upon completion of eligibility requirements
  • Training and staff development for all employees