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Administrative Assistant - Buchanan YMCA

Buchanan YMCA
Full time
Competency level: 
Reports to: 
Manager On Duty
Salary range: 
$22.00 to $25.00 per hour
Start date: 
Feb 29, 2024

Careers with a Cause

Imagine going to work knowing that what you do each day positively influences the lives of people and communities. As the nation's leading nonprofit organization committed to strengthening communities through youth development, healthy living and social responsibility, the YMCA of San Francisco offers more than just a job--we offer you a career with a future and the chance to make a lasting difference in your community. At the Y, you can discover your passion and a lifelong career helping to solve some of the nation's most pressing social issues.

About the Job

The Administrative Assistant is responsible for creating and nurturing a seamless and meaningful YMCA client experience from first point of contact with the Y to daily engagement.  The Administrative Assistant will demonstrate the Y’s core values of Truth & Courage, Dependability & Creativity, Dignity & Empathy, Authenticity & Accessibility and implements the Y’s Principles of welcome, connect, support, and invite during all interactions and is expected to maintain general knowledge of the facility, programs, services, and activities of the Y and provide service and information to clients while creating a safe environment for all. They open and close the building, manage the reception area and parking passes, monitor cameras, handle incoming calls, receive packages/mail, provide general administrative support, and more as needed to ensure smooth facility operation.

The Administrative Assistant is responsible for ensuring that clients receive the highest quality services and are appropriately connected to information, programming and receive referrals as appropriate.  This position is concerned with the delivery of services in the community. To this end the Administrative Assistant must have the interpersonal skills to interact effectively with families identified as being at risk for abuse/neglect or out of home placement while imparting knowledge about facility resources that may be of assistance to the families. Effective oral and written communication skills with seniors, families and youth, and 

Salary range: $22.00 to $25.00 per hour

Minimum Qualifications

  • 18 + years old
  • High school diploma or equivalent
  • Must be available weekdays, evenings, and weekends
  • 6 months customer service experience
  • Computer literacy and knowledge of Office 365
  • Ability to clearly document outcome and data per program protocols
  • Strong interpersonal and customer service/phone etiquette skills
  • Current YMCA-approved CPR and First Aid certification

Preferred Qualifications

  • Experience with Salesforce
  • Bilingual skills in Spanish, Cantonese, and/or Mandarin
  • Knowledge of the Western Addition Community
  • Familiar with the client interviewing, assessment and service plan development 







All employees working with the YMCA are considered to have supervisory or disciplinary action relationship over minors.  Job offers are conditional and contingent upon background clearance. Pursuant to the San Francisco Fair Chance Ordinance and CA Fair Chance Act, we will consider for employment qualified applicants with arrest and conviction records

Everything you need to know about us

We offer the following benefits:

  • Competitive compensation
  • Comprehensive health benefits - medical and dental plans for full time employees
  • Retirement benefits – 12% employer contribution after completion of eligibility requirements
  • Employee Assistance Program for all employees
  • Commuter Benefits via pre-tax payroll deductions
  • Flexible Spending Account – Medical and Dependent Care on a pre-tax basis  
  • Use of YMCA of San Francisco Fitness facilities
  • Paid time off benefits for part time and full time employees upon completion of eligibility requirements
  • Training and staff development for all employees