Reactivation of Facilities

Welcome Back YMCA Members!

We are excited to announce the reactivation of select YMCA of San Francisco facilities.

 

To ensure equitable and safe access, all members – including youth members – must reserve a Wellness Window to enter YMCA facilities.Each member of the household must reserve a separate Wellness Window, a maximum of one visit per day per person.A mandatory Health Screening and Temperature Check must be completed by all members before facility entry is permitted.

To ensure the safety of all members and staff, we have established new policies and safety measures, including: 

  • Mandatory Health Screenings and Temperature Checks 
  • Mandatory Face Coverings for All Members and Staff 
  • Social Distancing Requirements When Inside and Around YMCA Facilities 
  • Enhanced Cleaning and Sanitization Protocols 
  • Wellness Window Reservations to Ensure All Members Are Permitted Safe, Equitable Access 
  • YMCA of San Francisco members will continue to have access to all branches within our organization. We ask that you limit your use of multiple branches to mitigate the spread of germs and disease. To that end, our YMCA reciprocity programs, both local and national, are suspended through 2020.

As requirements change, we will continue to follow state and local guidelines for the safety of our members and staff. Check back regularly for updates.

Branch Hours Have Changed 

Weekdays

  • 6 am-1 pm (Adults Only Hours, Ages 18+) 

  • Closed mid-day for disinfection
  • 3:15-8 pm (All Members, Ages 6+ pool only, Ages 10+ other exercise) 

Saturdays

  • 8-11:45 am (All Members, Ages 6+ pool only, Ages 10+ other exercise) 

Sundays

  • Closed for full disinfection

Click here to see location information.

Reserve a Wellness Window Each Time You Visit the Y

To ensure equitable and safe access, each individual visiting the Y, including youth, must reserve their own  Wellness Window to enter YMCA facilities. 

  • Wellness Windows are 60-minutes in length - members will be permitted entry only during your scheduled Wellness Window timeframe
  • Members may attend one Wellness Window per day.
  • Wellness Windows permit use of only one area of YMCA facilities per visit. Options include: 
    • Cardio equipment 
    • Strength equipment 
    • Lap Lanes *
    • Water Walking Lanes *
    • Circuit Training Area (with mixed cardio and strength equipment) 
    • Group Exercise Classes 

* Those who reserve lap and water walking lane will be asked to exit the pool at the 45 minute mark to ensure time for a safe, physical-distanced pool deck exit and changing, within the Wellness Window.

Reserve Your Wellness Window

PENINSULA FAMILY YMCA RESERVATIONS

Members are also welcome to make reservations by phone during branch business hours (note modified hours listed on this page).

Please note we cannot guarantee space for walk-ins.

What to Expect at Your Next Visit

 

Watch this video to learn about the check-in process

 

 

Check-In and Mandatory Health Screening  

  • Members must reserve a Wellness Window to gain access to YMCA facilities.
  • Upon arrival, our YMCA Greeter will verify your reservation and complete your Mandatory Health Screening.
  • Face Coverings are required at all times by all members when inside YMCA facilities.
  • We recommend you arrive 15 minutes prior to your reservation, and bring the following: 
    • Your YMCA membership card and valid photo ID 
    • Your mandatory face covering (mask or shield) 
    • A personal towel 
    • A personal yoga mat, if needed 
    • A personal water bottle 
    • Any necessary aquatic equipment 

Health Screenings are mandatory and will be conducted prior to facility entry.  

You will be asked 3 questions.  

  1. Within the last 10 days have you been diagnosed with COVID-19 or had a test confirming you have the virus? 

  1. Do you live in the same household with, or have you had close contact with someone who in the past 14 days has been in isolation for COVID-19 or had a test confirming they have the virus? 

  1. Have you had any one or more of these symptoms today or within the past 24hrs, which is new or not explained by another reason? (fever, chills or repeated shaking/shivering, cough, sore throat, shortness of breath, difficulty breathing, feeling unusually weak or fatigued, loss of taste or smell, muscle pain, headache, runny or congested nose, diarrhea. 

  • If the response is ‘no’ to all of the above then we perform a temperature check. If above 100.4 degrees (F) we will ask you to return home.  
  • If you answered yes to Question 1: you are subject to the Health Officer Isolation Directive. You will not be allowed access to the facility. 
  • If you answered yes to Question 2: you are subject to the Health Officer Quarantine Directive. You will not be allowed access to the facility. 
  • If you answered yes to Question 3, you may have COVID-19 and must be tested for the virus before returning to the facility.  

To learn more about COVID-19 click here 

Equipment Has Moved 

We have moved equipment to meet Social Distancing requirements, added cleaning stations, and are limiting room capacities. 

  • Fitness floor equipment is available by reservation only.  
  • Swimming lanes are available by reservation only. One person per lane. 
  • Outdoor group exercise classes are available at select locations only, and require reservations to attend.  
  • Locker rooms will be available for hand washing and restroom use only, showers are only available for swimmers to rinse off prior to entering the pool.

Virtual Wellness Offerings 

Some Amenities are Unavailable 

To ensure adequate safety during this transition period, the following amenities are not available: 

  • Y Kids / Child Watch 
  • Towel service 
  • Storage cubbies 
  • Basketball courts, volleyball courts, pickleball courts, racquetball courts 
  • Soft/Porous Fitness Equipment and Props, including Yoga Mats, TRX straps, battle ropes, and foam rollers 
  • Showers  
  • Saunas, steam rooms, and spas/hot tubs 
  • Rec Swim 
  • Kickboards, goggles, pull buoys, fins or paddles. You are encouraged to bring your own aquatic equipment
  • Common areas, sitting areas, and lobbies 

Keeping Everyone Healthy

How You Can Help

  • Practice healthy hygiene and remain home if feeling ill, have had exposure to COVID-19 or are considered to be in high risk categories. 
  • Respect and practice physical distancing of 6 feet or more. 
  • Wipe all equipment down with provided supplies before and after each equipment use, along with any surfaces you touch. 
  • Wash and sanitize your hands before you enter facilities and often throughout your stay. 
  • Wear your mask. 
  • We ask that you limit your use of multiple branches to mitigate the spread of germs and disease.

What the Y is Doing 

  • All staff will be wearing face masks or face shields and additional PPE as appropriate. 
  • Enhanced sanitizing and cleaning throughout the building will be provided. In addition to ongoing cleaning and a deep cleaning nightly, mid-day deep cleanings are conducted: 
  • Monday – Friday 1:30pm-3:15pm 
  • Saturday 1:00pm-2:00pm 
  • Our staff will be available to answer any questions and help maintain healthy spaces throughout our buildings. 
  • Our YMCA reciprocity programs, both local and national, are suspended through 2020.
  • We are also here to support you during this these times, which means you have access to a variety of virtual offerings for adults, seniorsfamilies and youth.  
  • As an active, paying member, you have some added benefits to your membership like our member-only content which includes virtual personal traininghealthy eating, active living workshops, and additional group exercise offerings.  

Youth Wellness Guidelines

Y-Kids/Child Watch is currently unavailable. This webpage will reflect when Y-Kids/Child Watch becomes available. 

YOUTH AGES 0-5  

  • Are not permitted in YMCA facilities unless registered for a specific Youth Program 

YOUTH AGES 6-10 

  • Must reserve their own Wellness Window at the same time as their parent/guardian, and may use YMCA pools only 
  • May reserve a Lap Lane and either water walk or lap swim and must pass a swim test (a 50 yard swim of any stroke without stopping or assistance, and treading water for 1 minute if they cannot touch the pool bottom in their lane).

YOUTH AGES 10-12 

  • Must reserve their own Wellness Window at the same time as their parent/guardian* 
  • Must use the same area of the facility as their parent/guardian, and 
    • May use the only the following fitness equipment, and only when accompanied by their parent/guardian: 
    • Cardio: Stationary Bicycle, Treadmill, Handcrank 
    • Strength: Cable Machines, Leg Press, Seated Row 
    • Free Weights: Only when supervised by a YMCA Personal Trainer 
    • May attend Group Exercise Classes that do not require equipment, and only when accompanied by their parent/guardian 
    • May reserve a Lap Lane and either water walk or lap swim and must pass a swim test (a 50 yard swim of any stroke without stopping or assistance, and treading water for 1 minute if they cannot touch the pool bottom in their lane)
    • *Parent/guardian must reserve wellness window at the same time, and for any area of the facility when youth 10-12 are using the pool. 

YOUTH AGES 13-15 

  • Must reserve their own Wellness Window, and 
  • May use only the following fitness equipment: 
    • Cardio: Bike, Treadmill, Hand Crank, AMT, Elliptical, Rowing Machine 
    • Strength: Cable Machine, All strength machines 
    • Free weights: With a personal trainer or after a specific free-weight orientation 
    • May attend all Group Exercise Classes, unless otherwise specified on the Class Description 
    • May reserve a Lap Lane and either water walk or lap swim and must pass a swim test (a 50 yard swim of any stroke without stopping or assistance, and treading water for 1 minute if they cannot touch the pool bottom in their lane)

YOUTH AGES 16-17 

  • Must reserve their own Wellness Window, and 
  • May use all fitness equipment 
  • May attend all Group Exercise Classes, unless otherwise specified on the Class Description 
  • May reserve a Lap Lane 
  • May be required to pass a swim test (a 50 yard swim of any stroke without stopping or assistance, and treading water for 1 minute if they cannot touch the pool bottom in their lane)

Understand Your Membership Status

Active, paying members may reserve a Wellness Window once available and attend facilities once open 

“On Hold” Members must reactivate membership and pay monthly dues to reserve a Wellness Window and attend facilities once open 

  • If you wish to maintain your membership “On Hold” beyond July 31, 2020 you must request so by contacting the YMCA Business Resource Center at 415-772-5500 or memberservices@ymcasf.org 
  • If your call goes unanswered, please leave a message and callback number – we will return your call as soon as we are able.  

FAQ's

Membership

When will the Y re-open?

  • The Marin YMCA and the Peninsula Family YMCA will be reactivating their facilities the week of July 6th.  

  • At this time we are following the guidance of local government agencies around the reactivation of our San Francisco locations. 

What can I expect and what will be available at the Y when it re-opens? 

  • Some things will look different when you return.  

    • A reservation system will be in place to reserve your hour time block and area of equipment that you plan to utilize during that time.  

    • We will have cardio equipment, strength machines, and free weight areas open. Although keep in mind there may be less of some items available in order to provide social distancing.  

    • The swimming pool will be available for lap swimming only with only 1 person per lane.  Showers are only available for swimmers to rinse off prior to entering the pool.

    • The lobby/common areas will vary from branch to branch, and we are trying to prevent congregating at this time.  

Will members be screened before going into the Y? 

Yes, all members and staff will have a health screening and temperature check prior to entry. 

What if I don’t want my temperature checked?  

The City and County of San Francisco’s Public Health Orders requires temperatures to be taken. Members and staff will not be able to access the facility without having a health screening and temperature check. 

How do I reserve my time slot to go to the Y?

Time slots reservations are made through the YMCA of San Francisco online Facility Visit Booking. Click here.

What is the current facemask policy?

  • We are continuing to follow state, county and city guidelines to keep members and staff safe. At this time, individuals are required to wear a mask when in the building, this includes during exercise.  

  • The only exception to this rule is when individuals are swimming. 

How long will we have to wear masks in the building and/or during exercising?  

Masks and/or face shields will be required for as long as the City and County of San Francisco’s Public Health Orders recommend and/or the YMCA of San Francisco requires for the safety of all members and staff. 

What are you doing to keep me safe and the facility clean?

  • Staff will be cleaning through their shifts and between groups coming to the facility.
  • Members will be expected to assist with cleaning the equipment they use with wipes that we are providing.
  • Each day that we are open, we are shutting the facility down midday to do a deep cleaning of the building.
  • We will be doing deep cleanings nightly, including weekly fogging.

How long will we have to wear masks in the building and/or during exercising?  

Masks and/or face shields will be required for as long as the City and County of San Francisco’s Public Health Orders recommend and/or the YMCA of San Francisco requires for the safety of all members and staff. 

When will my favorite GEX class come back? 

Classes will be brought back in the capacity that we can offer them at while practicing safe social distancing. We will continue to evaluate our ability to add classes in a phased approach.  Many virtual programs will remain available.

I have been paying this whole time you were closed, do I get a credit for future months? 

During this time that our fitness facilities are closed, 100% of dues collected will be put to use in service of sustaining our organization and the charitable work we are doing in the community through things like; outreach to the elderly, child care for essential employees, food pantry programs, virtual wellness classes, and more.  

A lot of staff are missing, when is everyone coming back? 

We are anxious to recall as many staff from furlough as possible! We are prioritizing our full-time workforce as we reactivate our gyms. Part-time and on-call staff will be recalled as needed.

Since your doors are open, does this mean that you are going to stop offering virtual classes/programs?   

No. We are continuing with our virtual programming. Coming soon you will need to be an active, paying member to access the virtual group exercise classes.  

When will all the showers be available again? 

We will continue to evaluate our amenities in phases for the safety of members and staff. 

When will swim lessons be back? 

We will continue to evaluate our programs in phases for the safety of members and staff. 

When will the spa, sauna and/or steam room open? 

We will continue to evaluate our amenities in phases for the safety of members and staff. 

Why are there no more towels?

We have stopped all towel services throughout the association until further notice. 

Can I still go to other YMCA’s? 

YMCA of San Francisco members will continue to have access to all branches within our organization. We ask that you limit your use of multiple branches to mitigate the spread of germs and disease. To that end, our YMCA reciprocity programs, both local and national, are suspended through 2020. As YMCA of San Francisco member will not have access to YMCAs out of our association until further notice.

How do I access the virtual classes?  

Virtual programs are available here. Soon, they will be available to active, paying members only.

How do I make changes to my membership account?

Changes can be made by talking with a membership staff when you are here or you can contact the BRC at 415-772-5500 or email at memberservices@ymcasf.org 

How do I cancel my YMCA membership?  

Changes can be made by talking with a membership staff when you are here or you can contact the BRC at 415-772-5500 or email at memberservices@ymcasf.org   

Can I bring a guest to the Y? 

Unfortunately, we are not allowing guests at this time.  

When will Y-Kids open again and how many children can be in there at once? Will you make the kids wear masks? 

Y-Kids/Child Watch is not open at this time. We will continue to evaluate programming. We will continue to follow the requirements of San Francisco public health orders and San Francisco’s policy around face masks and face shields.  

How are my county’s guidelines and Public Health Order less strict than the Y’s ? 

The YMCA of San Francisco will review all county ordinances, public health orders and consult with industry and insurance best practices to determine the safest measures to implement. This may be more comprehensive than your county’s current ordinance. 

Aquatics

How long are we going to have to reserve lap lanes? 

Lap lanes will continue to be reserved until we learn that changes have been made around social distancing expectations for the aquatic environment. 

How do I reserve a pool lane?

Time slots reservations are made through the YMCA of San Francisco online Facility Visit Booking. Click here.

Where are the kickboards, fins, pull buoys, and paddles? 

At this time, we have removed these items from the pool deck as a safety precaution. Members are welcome to bring their own kickboards, fins, pull buoys, or paddles, but they should clean them before and after usage. 

Why can’t I use the hot tub, sauna, steam room? 

Due to social distancing, these areas are unable to be monitored properly for safety of all. 

How are you going to save me while maintaining social distancing if I need to be rescued?

All lifeguards will be rescue-ready to assist any member in need. Their role is to keep you safe. Social distancing guidelines are voided during rescues. We are taking measures to protect ourselves. We are using HEPA filters in our rescue masks to help limit our exposure risk and practicing our bag valve mask skills. Lifeguarding, CPR and first aid skills have not been modified due to COVID-19. 

How often do you clean the locker rooms? 

On a regular basis and additional during midday closures and evening cleanings. 

When are water fitness classes starting again? 

We do not have a definite time frame on when this program will start up. We will still need to practice social distancing and class size will be limited. 

When are swim programs starting up? Swim lessons, swim team, etc.? 

We will continue to evaluate our programs in phases for the safety of members and staff. 

Does chlorine kill the virus?  

There is no evidence that the virus that causes COVID-19 can be spread to people through the water in pools or hot tubs. Additionally, proper operation of these aquatic venues and disinfection of the water (with chlorine or bromine) should inactivate the virus. 

Wellness

Can I take my masks off while working out? 

For your own safety and the safety of other YSF is following the City and County of San Francisco’s Public Health Orders recommends that wearing cloth face coverings is our best line for COVID19 defense in public settings where at time social distancing measures are difficult to maintain especially in areas of significant community-based transmission. 

Why can’t I use both cardio and weight equipment during my reservation? 

In order limit the risk to cross contamination of equipment usage we are limiting the total number of equipment available during operational hours. Also, based on best social distancing practices we are limiting the total number of members in select areas of the branch.  

Why can’t I use fitness equipment and swim during my reservation time slot?

In order to limit the risk of cross contamination of equipment and pool usage we are limiting the total number of equipment and the total number of swimmers per lane available during operational hours.

Why can’t I shoot a basketball around on my own? 

The City and County of San Francisco’s Public Health Orders does not recommend group sports activities. 

Why are there no magazines available? 

The City and County of San Francisco’s Public Health Orders does not recommend shared paper material, and we are unable to ensure these items can be cleaned properly. Therefore, we’ve asked members to bring their own personal reading material and advise cleaning before and after use. 

Why are there no fitness mats/yoga props available? 

The City and County of San Francisco’s Public Health Orders does not recommend for shared soft or porous fitness material, and we are unable to ensure these items can be cleaned. Therefore, we’ve asked members to bring their own personal mat and advise cleaning before and after use.