YMCA staff will release children only to an approved parent or guardian who arrives for pickup. Any other individual picking up your child must appear on your authorized pick-up list.

You and any additional authorized adult picking up your student must present a photo ID. Parents/Guardians must sign their child out daily. Staff will not release any child into the custody of an individual not approved by the registering parent or guardian.

We take your child(ren)’s safety very seriously and want to provide a safe environment for all. Please be sure to list everyone authorized to pick up your child(ren) on the release form during your registration process, including yourself.

In the event that authorized individuals cannot pick up the child, the parent must call the Site Coordinator to advise the site of who will pick up the child(ren).

The YMCA charges a $5 late fee per minute if you do not pick up your student by closing time. Financial assistance and third-party agencies do not cover this fee. After 30 minutes, we will contact the individuals on your emergency contact list. If we cannot reach anyone, we must notify the local police and CPS. Furthermore, the YMCA reserves the right to terminate care if you pick up your child late more than five times.

Our program rates are based on 180 school days. Holidays and School In-Service days are not included. Rates are divided into 10 equal payments per school year, August through May.

If you wish to cancel or modify your registration, the parent/guardian must provide a 30-day written notice to cancel or modify for the following month. Please see below for details.

Monthly program fees are due on the 1st of the month. Automatic Bank Draft is available and is the preferred payment method, which can be set up in your online Community Portal account.

Unfortunately, we are unable to accept any form of payment at the program sites. You may visit our branch to make a payment at the membership desk. We accept checks, credit cards, cash, money orders, or cashier’s checks at YMCA branches. Please check with your Site Coordinator if you wish to pay your tuition in person. Parents can register, manage, and schedule their own payments online and access their childcare tax statement. Please visit www.community.ymcasf.org to access online accounts.

Please note that the bank charges a $25 fee for all rejected auto-payments. The YMCA does not credit or adjust program fees for absences, teacher workdays, holidays, or vacations. We apply a $15 late fee to any account remaining unpaid after the 1st of the month. Additionally, we automatically drop participants from the program if we do not receive payment by the 10th. If your account becomes delinquent, we will refer it to a collection agency.

Fees are subject to change with a one-month written notice.

School-year/one-day camps are provided during school breaks and teacher workdays at an additional cost. Program registration is completed online through the Community Portal.

Parents or guardians must provide a 30-day written notice before the monthly draft date. Our staff requires this notice to proceed with your request, as we cannot cancel a month once the draft date has passed. To process this change, please fill out a Child Care Change form. You can obtain this form from your site coordinator or from the parent table at your location. Reduced schedules take effect on the 1st of the following month, while increased schedules depend on space availability.