Family Resource Centers

Our Family Resource Center programs serve families residing in the OMI, Potrero Hill and Western Addition neighborhoods. We also serve all San Francisco families through specialized programming offered through San Francisco Human Services Agency. Families are served in our offices as well as in various community locations and their homes to ensure convenient access to services.



What We Offer

Our comprehensive services are geared to be responsive and flexible enough to address each family’s unique needs. We work collaboratively with families to create service plans that empower and support families to strengthen social, emotional and physical well-being.

  • Family Advocacy
  • Basic Needs Assistance
  • Individual, Couples and Family Counseling
  • Parenting Classes and Workshops
  • Job Readiness Assistance
  • Parent Leadership Development
  • Youth Groups
  • Parent & Child Groups and Activities
  • Case Management Services
  • Community Events
  • Drop-In Services: Emergency Food, Computers & Copier
  • Information & Referral: Housing Needs, Educational Resources & Legal Resources
  • Support Groups: Mothers, Fathers, and Grandparents
  • Weekly Food Distribution on Tuesdays: OMI 650 Capital Ave & Potrero Hill 751 Missouri St.

Programs & Events

Turkey Giveaways

Western Addition Turkey Giveaway 2019


When: November 1, 2019 - November 22, 2019
Where: Urban Services YMCA, 1426 Fillmore Street Suite 303, San Francisco, CA 94115


When: November 25, 2019 from 4pm - 7pm
Where: 1426 Fillmore Street Suite 303, San Francisco, CA 94115

OMI Turkey Giveaway 2019

When: November 26, 2019 from 9:30am - 11:30am
Where: Minnie & Lovie Ward Recreation Center, 650 Capitol Ave., San Francisco, CA 94112

Potrero Hill Turkey Giveaway 2019 and Weekly Food Pantry

When: November 26, 2019 from 10:00am - 1:00pm
Where: Potrero Hill Family Resource Center, 751 Missouri Street, San Francisco, CA 94107

Annual Toy Drive

Western Addition


When: Monday, November 18, 2019 - Friday, December 13, 2019
Where: Urban Services YMCA, 1426 Fillmore Street Suite 303, San Francisco, CA 94115

Toy Drive

When: Thursday, December 19, 2019 from 5PM - 7PM
Where:  Urban Services YMCA, 1426 Fillmore Street Suite 303, San Francisco, CA 94115

Potrero Hill 

When: Thursday, December 19, 2019 from 6:30PM - 8:30PM
Where: Potrero Hill Recreation Center, 801 Arkansas St., San Francisco, CA 94107

Dinner will be served. Children and parents must be in attendance to receive a toy present. We hope you can join us!


When: TBD
Where: TBD


Jamaal Tibbs

For over 18 years, Jamaal has been dedicated to helping families strive for greatness. He is a career educator and has joined Urban Services to stretch beyond the scope of public education to better connect with families, helping them achieve personal or professional goals.  

Lyn-Tise Jones

Lyn-Tise Jones, is a provocative content master, engaged listener, and an artistically precise speaker.  She holds an earned Bachelor of Arts in Sociology & Mass Communications and a Master of Arts degree in Leadership.  She is proudly a third-generation resident of San Francisco, California’s, Bayview Hunters Point district.  

Lyn-Tise’s extensive senior level experience includes working with and for: large nonprofits, community stakeholders, local government, major construction companies, and smaller indigenous organizations.  She has a compassionately keen understanding of working with diverse and traumatized communities from California to Texas. She is masterfully adept in taking agencies and its programs to an expanded and enhanced level of service delivery. Through strategic planning, organizational assessments, development of more effective communication processes, program alignments, and staff development, Lyn-Tise, has been successful in her career working with these entities. Her skills will not only meet the needs of her clients but is sure to go the extra mile with grace, sophistication, and laughter. She has methodically executed presentations and public testimonies to various funding institutions on the needs and services for social justice advocacy, community inclusion, system improvements, racial equity and access to elected officials at the national, state and local level. 

Lyn-Tise’s ability to connect her often similar lived experience with her career endeavors is what sets her apart from the rest.  She is consistently motivated by human kindness with a slice of sarcasm.  Overall, she is driven by her desire to see, share, and feel the power of human connectedness.   

Brandon Wiley

Brandon has been working in social services for the last 8 years, he is passionate about bringing services and serving the residents in under served communities. Brandon continues to strive to provide those essential resources that children and families need to succeed.