Wellness Coordinator

Careers by Empowering Futures, Building Communities   

Imagine going to work each day knowing that your efforts positively impact individuals and communities. As a global movement and the nation’s leading nonprofit organization dedicated to strengthening communities through youth development, healthy living, and social responsibility, the YMCA of Greater San Francisco offers more than just a job—we offer a career with a future and the opportunity to make a lasting difference in your community. At the Y, you can uncover your passion and build a lifelong career addressing some of the nation’s most pressing social issues.  

Our Organizational Culture   

At the YMCA of Greater San Francisco, we are committed to demonstrating values that aim to building strong communities where you can Be, Belong and Become. With Truth & Courage, we strive to understand and act on individual and societal truths. We ensure a safe and inclusive environment with Authenticity & Accessibility, allowing everyone to participate according to their needs. Our approach is Dependable & Creative, as we respond to community needs through strong partnerships. Above all, we embody Dignity & Empathy, treating everyone with respect and compassion, and recognizing the inherent dignity in all individuals.  

Position Summary  

Under the primary supervision of the Healthy Living Director, the Wellness Coordinator will be responsible for creating an engaging and supportive environment through successful implementation of the branch’s Wellness Attendant department. The Wellness Coordinator will inspire members to achieve their wellness goals while embodying the YMCA’s core values of caring, honesty, respect, and responsibility. You will deliver impactful wellness programs that foster healthy living in both our members and the surrounding community. This position combines your passion for fitness and your commitment to providing exceptional service in a safe, supportive environment.  

Job Responsibilities  

Safety, Compliance, and Organizational Culture  

• Uphold YMCA policies for safety, supervision, and risk management.  

• Exhibit YMCA core values of caring, respect, honesty, and responsibility in interactions.  

• Uphold the organization’s mission and values in all interactions and program initiatives  

Program Development and Management  

• Develop, implement, and oversee health and wellness programs that align with organizational goals.  

• Coordinate schedules and manage program logistics, including staffing and equipment needs.  

Member Support and Engagement  

• Provide support and resources to members to promote healthy living and wellness practices.  

• Communication and Coordination  

• Facilitate communication among staff, members, and supervisors to address needs, resolve concerns, and provide updates.  

Monitoring, Reporting, and Continuous Improvement  

• Monitor program performance and member feedback to identify areas for improvement.  

• Maintain accurate records and reports related to programs, attendance, and staff performance.  

• Stay informed on trends in health and wellness to continuously improve program offerings.  

Staff Development and Administrative Duties  

• Support staff development through mentoring, training, and performance reviews.  

• Work up to 20 hours in an administrative capacity and 20 hours in a direct service capacity through Wellness Attending. 

Qualifications  

• High school diploma or equivalent (GED).  

• 2+ years of experience in both administrative and customer service roles and group exercise instruction.  

• 2+ years of experience in hiring, training, and supervising staff.  

• Effective leadership and interpersonal skills.  

• Strong computer, written, and verbal communication abilities.  

• Availability to work early mornings, evenings, and/or weekends  

Preferred Qualifications  

• Bilingual in Spanish, Cantonese, Mandarin or any other languages.   

Work Environment & Physical Demands  
The Wellness Coordinator position at the YMCA primarily takes place indoors within a fitness and wellness facility, though occasional responsibilities may require working outdoors in varying weather conditions. The indoor environment includes offices, fitness centers, and workout areas where the coordinator will manage administrative tasks, support staff, and interact directly with members. Outdoor activities may include special wellness events, fitness classes, or community engagement programs, requiring flexibility and comfort working in different environmental conditions such as heat, cold, or rain. 

The Wellness Coordinator role involves moderate to active movement throughout the day, including standing, walking, and engaging with members on the wellness floor. The position may require lifting and moving equipment weighing up to 50 pounds, as well as bending, stretching, and assisting others with physical activities. A strong level of physical fitness and stamina is necessary to safely perform these duties while maintaining the high energy and professionalism expected in a member-facing role.  

Disclaimers  

• Must successfully complete a background screening, including criminal and employment verification. Some positions may also require a credit check.  

• All duties and responsibilities are essential job functions subject to reasonable accommodation. The YMCA of Greater San Francisco promotes an equal employment opportunity workplace, which includes reasonable accommodation for otherwise qualified disabled applicants and employees. Please contact your manager if you have any questions about this policy or these job duties.  

• This job description may not be all-inclusive, and employees are expected to perform other duties as assigned by management. Job descriptions and duties may be modified by management as needed.  

• Job offers are conditional and contingent upon background clearance. Pursuant to the San Francisco Fair Chance Ordinance and CA Fair Chance Act, we will consider qualified applicants with arrest and conviction records for employment.  

Salary Description  

The Wellness Coordinator position offers a compensation range of $24.00 – $30.00 per hour. This rate is based on salary benchmarking for similar roles and is aligned with grant fund approvals and requirements for the position.