Transitional Coach

Careers by Empowering Futures, Building Communities 

Imagine going to work each day knowing that your efforts positively impact individuals and communities. As a global movement and the nation’s leading nonprofit organization dedicated to strengthening communities through youth development, healthy living, and social responsibility, the YMCA of Greater San Francisco offers more than just a job—we offer a career with a future and the opportunity to make a lasting difference in your community. At the Y, you can uncover your passion and build a lifelong career addressing some of the nation’s most pressing social issues. 

Our Organizational Culture  

At the YMCA of Greater San Francisco, we are committed to demonstrating values that aim to building strong communities where you can Be, Belong and Become. With Truth & Courage, we strive to understand and act on individual and societal truths. We ensure a safe and inclusive environment with Authenticity & Accessibility, allowing everyone to participate according to their needs. Our approach is Dependable & Creative, as we respond to community needs through strong partnerships. Above all, we embody Dignity & Empathy, treating everyone with respect and compassion, and recognizing the inherent dignity in all individuals. 

Position Summary 

The Transitional Coach (TC) supports Transitional Aged Youth (TAY), ages 14-24, as they navigate personal and professional development. This role involves working collaboratively with community-based organizations, schools, and service providers to deliver life skills workshops and provide individualized case management services. The TC creates personalized development and transition plans, conducts assessments, and connects participants with relevant resources. The TC fosters growth, resilience, and engagement to help participants achieve their goals. This position reports to the Director of Workforce Development. 

Job Responsibilities 

Participant Support and Case Management: 

• Provide individualized case management, including assessments, goal setting, progress monitoring, and referrals. 

• Build and maintain supportive relationships to assist participants with career exploration, academic development, and job preparedness. 

Workshop Facilitation and Program Delivery: 

• Design and lead engaging, youth-centered workshops using a trauma-informed approach. 

• Facilitate job readiness and life skills training aligned with program goals. 

Program Coordination and Participant Engagement: 

• Oversee participant engagement, including recruitment, retention, and tracking progress. 

• Collaborate with program staff and community partners to ensure effective service delivery. 

Partnership Development: 

• Establish and maintain relationships with schools, businesses, and community-based organizations to enhance program impact. 

Data Management and Reporting: 

• Maintain accurate participant records and prepare required reports to ensure compliance with program and funding requirements. 

Professional Collaboration: 

• Participate in staff meetings and professional development opportunities. 

• Contribute to program improvement by providing feedback and recommendations. 

Qualifications 

• High school diploma or GED. 

• Minimum of two years of experience working with high school students or transitional-age youth, preferably in workforce development. 

• Availability to work Monday–Friday during program hours, with occasional evenings and weekends. 

• Strong facilitation and classroom management skills. 

• Attention to detail and proficiency in data tracking systems (e.g., CMS, Salesforce, Workforce Central, or EMS). 

• Knowledge of youth development principles and conflict resolution strategies. 

• Experience working with schools and/or community-based organizations. 

• Ability to engage and work effectively with diverse populations. 

• Commitment to providing high-quality programs for teens and transitional-age youth. 

Preferred Qualifications (Optional) 

• Bachelor’s degree in a related field or equivalent experience. 

• Proficiency in Spanish or Cantonese. 

Work Environment & Physical Demands 

The work environment for this role includes both office and community-based settings, with occasional outdoor activities and travel to partner sites. The position requires regular interaction with youth, schools, and community partners. Physical demands may include standing for extended periods, facilitating workshops, light lifting of materials (up to 25 lbs.), and the ability to engage in activities that may require bending, reaching, or moving across various settings. Flexibility to work occasional evenings and weekends is required. 

Disclaimers 

• Must successfully complete a background screening, including criminal and employment verification. Some positions may also require a credit check. 

• All duties and responsibilities are essential job functions subject to reasonable accommodation. The YMCA of Greater San Francisco promotes an equal employment opportunity workplace, which includes reasonable accommodation for otherwise qualified disabled applicants and employees. Please contact your manager if you have any questions about this policy or these job duties. 

• This job description may not be all-inclusive, and employees are expected to perform other duties as assigned by management. Job descriptions and duties may be modified by management as needed. 

• Job offers are conditional and contingent upon background clearance. Pursuant to the San Francisco Fair Chance Ordinance and CA Fair Chance Act, we will consider qualified applicants with arrest and conviction records for employment. 

Salary Description 

The hourly rate for this position ranges from $24 to $30, depending on experience, qualifications, and alignment with industry benchmarks. The salary is subject to grant fund approvals and budgetary guidelines.