Student Success Program Manager

Careers by Empowering Futures, Building Communities 

Imagine going to work each day knowing that your efforts positively impact individuals and communities. As a global movement and the nation’s leading nonprofit organization dedicated to strengthening communities through youth development, healthy living, and social responsibility, the YMCA of Greater San Francisco offers more than just a job—we offer a career with a future and the opportunity to make a lasting difference in your community. At the Y, you can uncover your passion and build a lifelong career addressing some of the nation’s most pressing social issues. 

Our Organizational Culture  

At the YMCA of Greater San Francisco, we are committed to demonstrating values that aim to building strong communities where you can Be, Belong and Become. With Truth & Courage, we strive to understand and act on individual and societal truths. We ensure a safe and inclusive environment with Authenticity & Accessibility, allowing everyone to participate according to their needs. Our approach is Dependable & Creative, as we respond to community needs through strong partnerships. Above all, we embody Dignity & Empathy, treating everyone with respect and compassion, and recognizing the inherent dignity in all individuals. 

Position Summary 

Under the direction of the Denman Beacon Director, the Student Success Program Manager is responsible for overseeing and implementing Student Success programs at James Denman Middle School. This role focuses on improving academic performance and fostering social-emotional learning (SEL) skills through programs aligned with benchmarks set by school administrators and teachers. 

The Student Success Program Manager serves as a key representative of Urban Services YMCA within the James Denman community, acting as a liaison between public and private entities to support the mission of the Urban Services Y at James Denman Beacon Community School. This role requires strong leadership, program management, and relationship-building skills to ensure program success. 

The Student Success Program Manager will oversee daily operations, delegate responsibilities, and ensure program activities align with both short-term and long-term organizational objectives. This is a year-round position that follows the school district calendar, as well as YMCA Summer Camp and Family Programs. 

Job Responsibilities 

Program Leadership & Management 

• Lead and oversee Student Success programs, ensuring alignment with school benchmarks and student needs. 

• Supervise and support full-time Student Success staff in collaboration with James Denman Middle School. 

• Ensure after-school program operations run smoothly, including direct leadership during program hours. 

Compliance & Reporting 

• Manage and maintain grant compliance, ensuring timely and accurate reporting. 

• Oversee participant registration and data entry processes for all grant contracts. 

• Maintain records essential for program evaluation, control, and reporting of results. 

Community Engagement & Collaboration 

• Serve as a liaison between Urban Services YMCA and public/private entities to support community engagement. 

• Strengthen efforts to integrate Student Success programs with school initiatives to ensure seamless alignment. 

Staff & Volunteer Development 

• Foster a strong team culture by providing guidance and support to staff and volunteers. 

• Ensure effective collaboration between program staff and school personnel. 

• Participate in staff meetings and trainings as required. 

Events & Fundraising 

• Actively engage in the Annual Giving Campaign and help plan and execute a site fundraiser. 

• Support and participate in branch and department-related annual events. 

Qualifications 

• Minimum 21 years of age.   

• High School diploma/equivalent and any of the following:   

• Completion of 48 college units or associate’s degree.   

• Passed CA Basic Education Skills Test (CBEST).   

• Passed District Instructional Aide Exam.   

• Understanding of Case Management and service delivery. 

• Availability Monday-Friday, 40 hours/week during program hours; occasional weekends as needed.   

• At least 2 years of experience working in youth programs.   

• Clearance of TB test within the last 2 years.  

Preferred Qualifications 

• Bachelor’s degree in education or related field. 

• Experience working in school environments, particularly local districts.   

• Bilingual proficiency in Spanish, Cantonese, Mandarin, Vietnamese, or other languages.   

Work Environment & Physical Demands 

The Student Success Program Manager will work primarily in a school and community center setting, with responsibilities that require both office-based administrative tasks and active, on-site program supervision. The role involves frequent interaction with students, staff, school personnel, and community partners in a fast-paced environment. Physical demands include standing and walking for extended periods, participating in youth activities, setting up and breaking down program materials, and occasional lifting of up to 25 pounds. The position also requires flexibility to work evenings, weekends, and special events as needed to support program activities and community engagement. 

Disclaimers 

• Must successfully complete a background screening, including criminal and employment verification. Some positions may also require a credit check. 

• All duties and responsibilities are essential job functions subject to reasonable accommodation. The YMCA of Greater San Francisco promotes an equal employment opportunity workplace, which includes reasonable accommodation for otherwise qualified disabled applicants and employees. Please contact your manager if you have any questions about this policy or these job duties. 

• This job description may not be all-inclusive, and employees are expected to perform other duties as assigned by management. Job descriptions and duties may be modified by management as needed. 

• Job offers are conditional and contingent upon background clearance. Pursuant to the San Francisco Fair Chance Ordinance and CA Fair Chance Act, we will consider qualified applicants with arrest and conviction records for employment. 

Salary Description 

The salary range for the Student Success Program Manager position is $56,160 – $68,640 annually, based on qualifications and experience. Compensation is determined using salary and hourly benchmarking to ensure alignment with industry standards and equitable pay practices. The final salary offer is contingent upon grant fund approval and budget availability for the position as required.