Peer Parent Partner – Mental Health Services

Careers by Empowering Futures, Building Communities

Imagine going to work each day knowing that your efforts positively impact individuals and communities. As a global movement and the nation’s leading nonprofit organization dedicated to strengthening communities through youth development, healthy living, and social responsibility, the YMCA of Greater San Francisco offers more than just a job—we offer a career with a future and the opportunity to make a lasting difference in your community. At the Y, you can uncover your passion and build a lifelong career addressing some of the nation’s most pressing social issues.

Our Organizational Culture

At the YMCA of Greater San Francisco, we are committed to demonstrating values that aim to building strong communities where you can Be, Belong and Become. With Truth & Courage, we strive to understand and act on individual and societal truths. We ensure a safe and inclusive environment with Authenticity & Accessibility, allowing everyone to participate according to their needs. Our approach is Dependable & Creative, as we respond to community needs through strong partnerships. Above all, we embody Dignity & Empathy, treating everyone with respect and compassion, and recognizing the inherent dignity in all individuals.

Position Summary

Peer Parent Partners are trained team members with experience navigating child and family support systems. They provide mentorship, advocacy, and guidance to parents and caregivers currently engaged with these systems. The role focuses on helping families strengthen skills, reduce isolation, and achieve stability and reunification goals.

This position plays an important role in ensuring that family support services are delivered with empathy, respect, and cultural awareness.

Job Responsibilities

• Provide strengths-based peer support and mentoring to parents and caregivers.
• Facilitate support groups and educational sessions.
• Support clients in navigating system processes, including service plans and related resources.
• Collaborates with agency staff, community partners, and other service providers to coordinate support.
• Maintain accurate and timely documentation of client interactions and progress.
• Participate in reflective supervision, training, and team meetings.
• Advocate for families in meetings and community forums as appropriate.

Qualifications

• Experience as a caregiver who has engaged with and successfully navigated child- and family-support or related systems, either personally or through direct support of affected families.
• Commitment to peer mentorship, advocacy, and family-centered approaches.
• Strong interpersonal, listening, and communication skills.
• Ability to work collaboratively with families, colleagues, and partners.
• Basic computer proficiency for documentation and communication.

Preferred Qualifications

• Bilingual English/Spanish or English/Cantonese.
• Experience in community engagement, outreach, or peer leadership.

Work Environment & Physical Requirements

• Work may occur in community settings, client homes, and related service environments.
• Includes office and remote administrative work.
• Flexible scheduling may include occasional evenings or weekends.
• Regular travel within San Mateo County is required.

Disclaimers

• Must successfully complete a background screening, including criminal and employment verification. Some positions may also require a credit check.
• All duties and responsibilities are essential job functions subject to reasonable accommodation. The YMCA of Greater San Francisco promotes an equal employment opportunity workplace, which includes reasonable accommodation for otherwise qualified disabled applicants and employees. Please contact your manager if you have any questions about this policy or these job duties.
• This job description may not be all-inclusive, and employees are expected to perform other duties as assigned by management. Job descriptions and duties may be modified by management as needed.
• Job offers are conditional and contingent upon background clearance. Pursuant to the San Francisco Fair Chance Ordinance and CA Fair Chance Act, we will consider qualified applicants with arrest and conviction records for employment.

Salary Description

The hourly wage for this position is $25.00 to $29.00 and is aligned with industry standards for similar roles in the community service sector and has been determined in accordance with grant fund guidelines and approval processes. The final compensation will be based on relevant experience, skills, and the specific needs of the position as required by funding restrictions.

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