Health & Wellness Coordinator – Peninsula Y

Careers by Empowering Futures, Building Communities  

Imagine going to work each day knowing that your efforts positively impact individuals and communities. As a global movement and the nation’s leading nonprofit organization dedicated to strengthening communities through youth development, healthy living, and social responsibility, the YMCA of Greater San Francisco offers more than just a job—we offer a career with a future and the opportunity to make a lasting difference in your community. At the Y, you can uncover your passion and build a lifelong career addressing some of the nation’s most pressing social issues. 

Our Organizational Culture  

At the YMCA of Greater San Francisco, we are committed to demonstrating values that aim to building strong communities where you can Be, Belong and Become. With Truth & Courage, we strive to understand and act on individual and societal truths. We ensure a safe and inclusive environment with Authenticity & Accessibility, allowing everyone to participate according to their needs. Our approach is Dependable & Creative, as we respond to community needs through strong partnerships. Above all, we embody Dignity & Empathy, treating everyone with respect and compassion, and recognizing the inherent dignity in all individuals. 

Position Summary 

The Health and Wellness Coordinator develops, implements, and oversees health and wellness programs that foster an engaging and supportive environment for members. This role includes managing personal training and wellness initiatives to enhance the overall member experience and program effectiveness. 

Following the Y of San Francisco’s member engagement strategies, the coordinator collaborates with branch leadership and wellness staff to increase participation, ensure program quality, and align offerings with community needs. Responsibilities include scheduling, staff development, and maintaining accurate, branded wellness materials. 

Job Responsibilities  

Program Design & Implementation 

• Develop and manage health and wellness programs, including group fitness classes, personal training, wellness challenges, and special events. 
• Maintain fitness program schedules and oversee space and equipment needs. 
• Organize member challenges, fitness assessments, and wellness coaching to support progress and motivation. 

Program Monitoring & Evaluation 

• Track and analyze program effectiveness using member feedback, participation rates, and health outcomes. 
• Ensure accurate data collection, tracking, and reporting using YMCA membership and fitness-related software. 
• Provide regular reports on program participation, member feedback, and overall success to senior leadership. 
• Analyze data to identify areas for improvement, growth opportunities, and engagement strategies. 

Staff Supervision & Development 

• Recruit, train, and supervise personal trainers and wellness coaches. 
• Conduct performance evaluations and provide professional development opportunities. 
• Foster a positive and inclusive work environment aligned with YMCA core values. 

Member Engagement & Retention 

• Develop strategies to engage and retain members through personalized fitness plans, goal setting, and regular follow-ups. 
• Implement and oversee fitness tracking systems like U-Pace for goal setting and performance optimization. 
• Utilize tools such as UPACE for class and session reservations and attendance tracking. 
• Maintain a welcoming and supportive environment for members of all fitness levels. 

Facility & Safety Compliance 

• Ensure compliance with YMCA policies, local regulations, and industry health and safety standards. 
• Assist in maintaining the cleanliness and functionality of the fitness facility. 
• Stay informed on fitness trends and certifications to maintain high-quality programming. 

Administrative & Direct Service Responsibilities 

• Work up to 20 hours in an administrative capacity, including program coordination, staff supervision, and strategic planning.  
• Complete semi-monthly Healthy Living staff ADP payroll sign-off to ensure accurate and timely payroll processing.  
• Work up to 20 hours in direct service, conducting wellness orientations, teaching group exercise classes, and engaging members in their health and fitness goals. 

Qualifications 

• High school diploma or equivalent  
• Availability for morning, evening, and weekend shifts  
• 2+ of administrative and customer service experience  
• Ability to teach a variety of health and fitness programs with an advanced understanding of YMCA healthy living initiatives  
• Strong leadership, interpersonal, communication, and computer skills  
• Experience in hiring and supervising staff  
• YMCA-approved CPR and First Aid certification (within 90 days of hire)  

Preferred Qualifications 

• Bachelor’s degree or equivalent experience 
• 1+ year of experience coordinating or teaching group exercise and personal training 
• Bilingual skills in Spanish, Cantonese, Mandarin or any other languages. 

Work Environment and Physical Demands 

The Health and Wellness Coordinator role involves a dynamic work environment that requires both administrative and hands-on engagement. The position includes extended periods of standing, walking, and moving to facilitate fitness programs, engage with members, and oversee facility operations. Additionally, responsibilities may involve lifting and handling fitness equipment weighing up to 50 pounds. While most duties take place indoors within a fitness center or office setting, occasional outdoor activities may be required for special events or wellness initiatives. This role also demands schedule flexibility, with availability for morning, evening, and weekend shifts to accommodate member needs and program operations. 

This position requires a balance of administrative and direct service work, with up to 20 hours per week dedicated to program coordination, staff supervision, and data tracking. The remaining hours involve leading group fitness classes, conducting wellness coaching sessions, and fostering member engagement. Ensuring a clean, safe, and inclusive environment is essential, requiring adherence to YMCA policies and health and safety standards. The ideal candidate will thrive in a fast-paced, member-focused setting, maintaining a welcoming atmosphere for individuals of all fitness levels. 

Disclaimers 

• Must successfully complete a background screening, including criminal and employment verification. Some positions may also require a credit check. 
• All duties and responsibilities are essential job functions subject to reasonable accommodation. The YMCA promotes an equal employment opportunity workplace, which includes reasonable accommodation for otherwise qualified disabled applicants and employees. Please contact your manager if you have any questions about this policy or these job duties. 
• This job description may not be all-inclusive, and employees are expected to perform other duties as assigned by management. Job descriptions and duties may be modified by management as needed. 
• Job offers are conditional and contingent upon background clearance. Pursuant to the San Francisco Fair Chance Ordinance and CA Fair Chance Act, we will consider qualified applicants with arrest and conviction records for employment. 

Salary Description  

The Health and Wellness Coordinator offers a compensation range of $24.00 – $30.00 per hour. This rate is based on salary benchmarking for similar roles and is aligned with grant fund approvals and requirements for the position.