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Salesforce Administrator/Business Analyst

YSF Association Office
Full time
Competency level: 
Team Leader
Salary range: 
$75,000 to $100,000 per yr.

Careers with a Cause

Imagine going to work knowing that what you do each day positively influences the lives of people and communities. As the nation's leading nonprofit organization committed to strengthening communities through youth development, healthy living and social responsibility, the YMCA of San Francisco offers more than just a job -- we offer you a career with a future and the chance to make a lasting difference in your community. At the Y, you can discover your passion and a lifelong career helping to solve some of the nation's most pressing social issues.

About the Job

The Salesforce Administrator/Business Analyst will be part of IT Applications team. Under the direction and supervision of the Senior Director of Applications, this role will be responsible for salesforce implementations, integrations, maintenance, support and tableau dashboard reports development, building data visualization solutions to improve business processes.

This is a hybrid position and will require on-site presence.  Principals ONLY

Minimum Qualifications

  • Bachelor’s Degree in Computer Sciences, Computer Information Systems, or equivalent experience
  • 3+ years of experience in Salesforce administration, development and operational support
  • Technical design and implementation experience in Sales Cloud, Pardot/Marketing Cloud Account Engagement, Experience Cloud, Service Cloud and related salesforce tools
  • Experience with Salesforce Lightning, Visualforce, SOQL and Salesforce API.
  • Knowledge of Salesforce APIs, Integrations, Managed/Unmanaged packages.
  • Good understanding of Salesforce architecture, processes, products, and best practices.
  • Thorough knowledge/experience working with custom fields, formulas, triggers, validation rules, flows, page layouts and workflow rules in Salesforce.
  • 3+ years of experience in Tableau development, of building visualizations, dashboards, reports connecting to varied data sources
  • Solid understanding of SQL, relational databases and normalization
  • Ability to collaborate with stakeholders, vendors and other project teams
  • Proficient in documenting business requirements, use cases and test cases.
  • Excellent verbal/written communication skills, with ability to communicate equally well with business and technical team, with a proven track record working in a dynamic and collaborative team environment.

Preferred Qualifications

  • Proficiency in Apex development, HTML, XML and JavaScript.
  • Experience working with Non Profit Success Pack (NPSP) and TractionREC packages.
  • Experience working on Salesforce integrations with DocuSign, Survey Monkey, Mogli SMS and other related software products.
  • Advanced analytical and data mining skills.
  • Working knowledge of Cloud Datawarehouse solutions like GCP/BigQuery or equivalent.
  • 2 or more years in any YMCA or social services non-profit or equivalent.
  • Having experience working with Boomi Integration platform would be a plus.





All employees working with the YMCA are considered to have supervisory or disciplinary action relationship over minors.  Job offers are conditional and contingent upon background clearance. Pursuant to the San Francisco Fair Chance Ordinance and CA Fair Chance Act, we will consider for employment qualified applicants with arrest and conviction records.

Everything you need to know about us

We offer the following benefits:

  • Competitive compensation
  • Comprehensive health benefits - medical and dental plans for full time employees
  • Retirement benefits – 12% employer contribution after completion of eligibility requirements
  • Employee Assistance Program for all employees
  • Commuter Benefits via pre-tax payroll deductions
  • Flexible Spending Account – Medical and Dependent Care on a pre-tax basis  
  • Use of YMCA of San Francisco Fitness facilities
  • Paid time off benefits for part time and full time employees upon completion of eligibility requirements
  • Training and staff development for all employees