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Intensive Supervision and Clinical Services (ISCS) Case Manager

Urban Services YMCA
Full time
Competency level: 
Reports to: 
Program Director
Salary range: 
$25.00 per hour

Careers with a Cause

You can make a lasting impact every day by working with the YMCA of San Francisco. In communities across the Bay Area, our staff—of all ages and from diverse backgrounds and life experiences—are transforming lives through YMCA programs for youth development, healthy living, and social responsibility. When you work for the Y, you’ll be supported with training, mentoring and career development opportunities. Plus, we offer great benefits to help you grow stronger in spirit, mind and body, even as you’re helping others.

About Urban Services

If you value a fun and supportive work environment and want to be a part of supporting social justice and wellness in San Francisco communities than this job is for you. Urban Services of the YMCA of San Francisco is the social services branch of the Y that provides life-changing programs that build healthy families, successful communities and enhance the lives of children. Urban Services YMCA's vision is to provide limitless opportunities to Bay Area youth, families and communities. Founded in 1995, Urban Services YMCA is led by an experienced team of staff, volunteers and board members.  Urban Services YMCA partners with other agencies, non-profit organizations and companies in the Bay Area to offer over 12,000 youth, families and communities diverse and accessible programs. 

About the Job

Under the supervision of the Director and Associate Director of Clinical Services, the ISCS Case Manager is responsible for providing direct case management and rehabilitative therapy services for children, teens, and families in a manner that is consistent with the legal and ethical standards set by the professional field per guidance by the supervisor and the YMCA of San Francisco’s mission.  The Case Manager will demonstrate empathic and solution-oriented strategies and linkages with the knowledge and skill necessary to affect positive change in clients. This is a community-based position which allows the Case Manager the freedom and flexibility to support clients in ways that best suit their needs. This may include helping youth navigate the probation process, support school attendance, and connect to community resources. The incumbent will attend all agreed upon meetings and trainings and provide client services as delineated below.

Minimum Qualifications

  • Experience working with diverse youth/teens and families.
  • Possess a Bachelor’s Degree
  • Ability to work collaboratively with a multi-disciplinary team.
  • Knowledge of legal and ethical standards of practice in the helping professions, including child abuse reporting laws.
  • Possess sufficient skills in empathy and insight for affecting positive work with clients and their families.
  • All employees working with the YMCA are considered to have supervisory or disciplinary action relationship over minors.  Fingerprints will be taken upon commencement of employment and will be submitted to the Association Office human resources department prior to beginning the first day of work.
  • This position requires an active driver’s license with no more than 1 moving violation in 12 consecutive months and no more than 2 in 24 months.
  • Proof of current full auto insurance coverage is required. 
  • This position may require sitting for periods of 1 hour or more periodically. It may also require carrying a bag with a laptop and supplies (approx. 5-10 lb) to and from different work sites

Apply Here

All employees working with the YMCA are considered to have supervisory or disciplinary action relationship over minors.  Job offers are conditional and contingent upon background clearance. Pursuant to the San Francisco Fair Chance Ordinance and CA Fair Chance Act, we will consider for employment qualified applicants with arrest and conviction records

Everything you need to know about us

We offer the following benefits:

  • Competitive compensation
  • Comprehensive health benefits - medical and dental plans for full time employees
  • Retirement benefits – 12% employer contribution after completion of eligibility requirements
  • Employee Assistance Program for all employees
  • Commuter Benefits via pre-tax payroll deductions
  • Flexible Spending Account – Medical and Dependent Care on a pre-tax basis  
  • Use of YMCA of San Francisco Fitness facilities
  • Paid time off benefits for part time and full time employees upon completion of eligibility requirements
  • Training and staff development for all employees