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Family Advocate

Bayview Hunters Point YMCA
Full time
Competency level: 
Team Leader
Reports to: 
Family Resource Center Director
Salary range: 

Careers with a Cause

Imagine going to work knowing that what you do each day positively influences the lives of people and communities. As the nation's leading nonprofit organization committed to strengthening communities through youth development, healthy living and social responsibility, the YMCA of San Francisco offers more than just a job--we offer you a career with a future and the chance to make a lasting difference in your community. At the Y, you can discover your passion and a lifelong career helping to solve some of the nation's most pressing social issues.

About the Job

This position will provide supportive case management services with an intentional focus on engaging fathers/men to access and utilize services. This position will require administrative and coordination of services that promote family engagement at all levels (that promote father inclusion). This position is on-site within our Family Resource Center. However, outreach is an important component to this position, and engaging and closely working with HOPESF sites at Alice Griffith, Sunnydale, and Huntersview to promote inclusion and cohesion is required. The overall goal of the Family Advocate is to engage families with supportive services that will promote family safety, stability, and well-being. Proactive engagement and outreach skills are essential in assisting and connecting the clients to utilizing on-site services and community resources to support their safety and stability.

The regular work hours for are Monday-Friday 9am- 5:30pm. However, this position also requires some nights and weekends. Travel to and from local site visits and meetings is required.

Minimum Qualifications

  • Minimum 18 years old
  • High School Diploma or GED or equivalent
  • Must be available Mon-Friday Some nights/weekends
  • Two years of experience working with underserved, high-risk, and isolated populations.
  • Possess domestic violence certification or able to obtain certification within six months of hire date.
  • Experience providing comprehensive case management duties, family centered: intake assessments, treatment plans, and the ability to set and monitor service goals for each client/family.
  • Ability to maintain an overall “active caseload” of 25-30 clients at any given time.
  • Strong interpersonal, verbal and written communication skills are required.
  • Working knowledge of computers and general office equipment
  • This position requires someone with outstanding work habits; punctual, consistent, cooperative, and team oriented.

Preferred Qualifications

  • One year of experience providing direct domestic violence/client services and community engagement.
  • Bilingual Spanish or Cantonese







All employees working with the YMCA are considered to have supervisory or disciplinary action relationship over minors.  Job offers are conditional and contingent upon background clearance. Pursuant to the San Francisco Fair Chance Ordinance and CA Fair Chance Act, we will consider for employment qualified applicants with arrest and conviction records

Everything you need to know about us

We offer the following benefits:

  • Competitive compensation
  • Comprehensive health benefits - medical and dental plans for full time employees
  • Retirement benefits – 12% employer contribution after completion of eligibility requirements
  • Employee Assistance Program for all employees
  • Commuter Benefits via pre-tax payroll deductions
  • Flexible Spending Account – Medical and Dependent Care on a pre-tax basis  
  • Use of YMCA of San Francisco Fitness facilities
  • Paid time off benefits for part time and full time employees upon completion of eligibility requirements
  • Training and staff development for all employees