Associate Program Director – Urban Services

Careers by Empowering Futures, Building Communities

Imagine going to work each day knowing that your efforts positively impact individuals and communities. As a global movement and the nation’s leading nonprofit organization dedicated to strengthening communities through youth development, healthy living, and social responsibility, the YMCA of Greater San Francisco offers more than just a job—we offer a career with a future and the opportunity to make a lasting difference in your community. At the Y, you can uncover your passion and build a lifelong career addressing some of the nation’s most pressing social issues.

Our Organizational Culture

At the YMCA of Greater San Francisco, we are committed to demonstrating values that aim to building strong communities where you can Be, Belong and Become. With Truth & Courage, we strive to understand and act on individual and societal truths. We ensure a safe and inclusive environment with Authenticity & Accessibility, allowing everyone to participate according to their needs. Our approach is Dependable & Creative, as we respond to community needs through strong partnerships. Above all, we embody Dignity & Empathy, treating everyone with respect and compassion, and recognizing the inherent dignity in all individuals.

Position Summary

The Associate Program Director for the CHAMPS Program is responsible for overseeing program implementation, staff support, and ensuring alignment with grant requirements. This role focuses on delivering programs that address health equity, chronic disease prevention, and holistic health, benefiting residents of HOPE SF sites, including families living in Potrero Hill, Hunters View, Alice Griffith, and Sunnydale housing developments.

The Associate Program Director provides leadership in all aspects of program operations, including staff development, team building, and community partnership initiatives. Key responsibilities include supporting programming across multiple sites, enhancing program functionality, fostering community engagement, and improving access to health and wellness resources. This role is instrumental in promoting collaboration and continuous improvement to meet community needs effectively.

Program Director Responsibilities

• Program Management & Oversight
  • Oversee the implementation of health and wellness programs across HOPE SF sites, ensuring alignment with grant guidelines and organizational goals.
  • Ensure program operations run efficiently across Potrero Hill, Hunters View, Alice Griffith, and Sunnydale developments, with a focus on continuous improvement.
  • Monitor program outcomes, collect data, and prepare reports to assess effectiveness and identify areas for improvement.
  • Ensure all program activities meet grant and regulatory requirements and submit timely updates to leadership and stakeholders.
• Staff Supervision & Development
  • Recruit, train, and supervise program staff, providing mentorship and promoting a collaborative team environment.
• Community Engagement & Advocacy
  • Build and maintain relationships with residents, community partners, and stakeholders to enhance program impact and foster trust.
  • Advocate for the needs of the communities served, ensuring programming reflects their unique challenges and opportunities.
• Health & Wellness Initiatives
  • Design and implement programs that address health disparities and promote holistic wellness, focusing on physical, behavioral, and emotional health.
  • Enhance access to health and wellness resources, identifying and addressing barriers within the community.
• Partnership Development & Collaboration
  • Collaborate with the Department of Public Health and other partners to ensure the effective delivery of services.

Qualifications

• 21+ years old
• BA in health-related field or equivalent work experience
• One year minimum experience creating and implementing effective outreach plans
• Excellent organizational skills and demonstrate follow through on tasks: multi project/ multitask orientation
• Strong leadership skills, program development experience, and an understanding of enhancing community engagement
• Staff development and training experience
• External relations/ business development to maintain and enhance contracts with County and governmental partners
• Familiarity and experience working in or with DPH, Hope SF, community-based agencies and other key SF city partners
• Conflict resolution skills
• Proven ability to work with people from a variety of different ethnic, socioeconomic, educational, religious, sexual, and generational backgrounds
• Proven ability to exercise discretion and independent judgement
• Strong written and verbal communication skills
• Knowledge of Hope SF community and revitalization processes
• Reflect a professional demeanor, pleasant personality, and a sense of humor
• Ability to manage a program budget and keep partners and staff on track financially
• Experience complying with confidentiality policies and procedures and mandated reporting laws
• Ability to remain Health Insurance Portability and Accountability Act (HIPAA) compliant
• YSF approved CPR and First Aid Certification

Preferred Qualifications

• Four + years of experience creating and implementing effective outreach plans
• Fluency in Spanish/ English or Cantonese/ English
• Certificate as a Community Health Worker, Mental Health Peer Specialist Certificate or related certification from an educational institution or approved provider

Work Environment and Physical Demands

This role operates in a dynamic, community-based environment that requires frequent travel between multiple HOPE SF sites, including Potrero Hill, Hunters View, Alice Griffith, and Sunnydale. The position involves both office-based administrative work and on-site program coordination, requiring flexibility to adapt to various settings, including community centers, outdoor spaces, and public health facilities.

Physical demands may include extended periods of standing or walking during community engagement events, occasional lifting of program materials, and active participation in wellness-related activities. The role also requires regular communication with residents, staff, and partners, necessitating strong interpersonal and problem-solving skills in fast-paced and sometimes high-pressure situations.

Disclaimers

• Must successfully complete a background screening, including criminal and employment verification. Some positions may also require a credit check.
• All duties and responsibilities are essential job functions subject to reasonable accommodation. The YMCA promotes an equal employment opportunity workplace, which includes reasonable accommodation for otherwise qualified disabled applicants and employees. Please contact your manager if you have any questions about this policy or these job duties.
• This job description may not be all-inclusive, and employees are expected to perform other duties as assigned by management. Job descriptions and duties may be modified by management as needed.
• Job offers are conditional and contingent upon background clearance. Pursuant to the San Francisco Fair Chance Ordinance and CA Fair Chance Act, we will consider qualified applicants with arrest and conviction records for employment.

Salary Description

The salary range for this position is $68,640 – $78,000, based on experience, qualifications, and alignment with salary benchmarks for similar roles. Compensation is in accordance with grant funding approval and program budget requirements. 

What You’ll Gain

When you join our team as an Associate Program Director, you’ll gain more than a job—you’ll gain a community dedicated to making a difference. We offer a comprehensive benefits package designed to support your well-being, professional growth, and work-life balance:

• Health & Wellness Benefits: Medical, dental, and vision coverage to keep you and your family healthy.
• Financial Security: Life insurance, Accidental Death & Dismemberment (AD&D) insurance, and access to both 403(b) retirement plans and 401(a) plans to help you plan for the future.
• Perks & Discounts: Enjoy a free YMCA membership with access to facilities and discounts on programs for you and your family.
• Professional Development: Opportunities for training, mentorship, and career advancement within the organization.
• Community Impact: A chance to make a meaningful difference in the lives of youth, families, and your local community every day.

Join us and be part of a team that values your contributions while empowering you to grow personally and professionally!