Associate Program Director – Urban Services

Position Summary

The Associate Program Director for the CHAMPS Program is responsible for overseeing program implementation, staff support, and ensuring alignment with grant requirements. This role focuses on delivering programs that address health equity, chronic disease prevention, and holistic health, benefiting residents of HOPE SF sites, including families living in Potrero Hill, Hunters View, Alice Griffith, and Sunnydale housing developments.

The Associate Program Director provides leadership in all aspects of program operations, including staff development, team building, and community partnership initiatives. Key responsibilities include supporting programming across multiple sites, enhancing program functionality, fostering community engagement, and improving access to health and wellness resources. This role is instrumental in promoting collaboration and continuous improvement to meet community needs effectively.

Program Director Responsibilities

• Program Management: Oversee the implementation of health and wellness programs across HOPE SF sites, ensuring alignment with grant guidelines and organizational goals.
• Staff Support: Recruit, train, and supervise program staff, providing mentorship and promoting a collaborative team environment.
• Community Engagement: Build and maintain relationships with residents, community partners, and stakeholders to enhance program impact and foster trust.
• Health Equity Initiatives: Design and implement programs that address health disparities and promote holistic wellness, focusing on physical, behavioral, and emotional health.
• Site Oversight: Ensure program operations run efficiently across Potrero Hill, Hunters View, Alice Griffith, and Sunnydale developments, with a focus on continuous improvement.
• Resource Accessibility: Enhance access to health and wellness resources, identifying and addressing barriers within the community.
• Partnership Development: Collaborate with the Department of Public Health and other partners to ensure the effective delivery of services.
• Program Evaluation: Monitor program outcomes, collect data, and prepare reports to assess effectiveness and identify areas for improvement.
• Compliance and Reporting: Ensure all program activities meet grant and regulatory requirements and submit timely updates to leadership and stakeholders.
• Community Advocacy: Advocate for the needs of the communities served, ensuring programming reflects their unique challenges and opportunities.

Requirements

• 21+ years old
• BA in health-related field or equivalent work experience
• One year minimum experience creating and implementing effective outreach plans
• Excellent organizational skills and demonstrate follow through on tasks: multi project/ multitask orientation
• Strong leadership skills, program development experience, and an understanding of enhancing community engagement
• Staff development and training experience
• External relations/ business development to maintain and enhance contracts with County and governmental partners
• Familiarity and experience working in or with DPH, Hope SF, community-based agencies and other key SF city partners
• Conflict resolution skills
• Proven ability to work with people from a variety of different ethnic, socioeconomic, educational, religious, sexual, and generational backgrounds
• Proven ability to exercise discretion and independent judgement
• Strong written and verbal communication skills
• Knowledge of Hope SF community and revitalization processes
• Reflect a professional demeanor, pleasant personality, and a sense of humor
• Ability to manage a program budget and keep partners and staff on track financially
• Experience complying with confidentiality policies and procedures and mandated reporting laws
• Ability to remain Health Insurance Portability and Accountability Act (HIPAA) compliant
• YSF approved CPR and First Aid Certification

Preferred Qualifications

• Four + years of experience creating and implementing effective outreach plans
• Fluency in Spanish/ English or Cantonese/ English
• Certificate as a Community Health Worker, Mental Health Peer Specialist Certificate or related certification from an educational institution or approved provider

What You’ll Gain

When you join our team as an Associate Program Director, you’ll gain more than a job—you’ll gain a community dedicated to making a difference. We offer a comprehensive benefits package designed to support your well-being, professional growth, and work-life balance:

• Health & Wellness Benefits: Medical, dental, and vision coverage to keep you and your family healthy.
• Financial Security: Life insurance, Accidental Death & Dismemberment (AD&D) insurance, and access to both 403(b) retirement plans and 401(a) plans to help you plan for the future.
• Perks & Discounts: Enjoy a free YMCA membership with access to facilities and discounts on programs for you and your family.
• Professional Development: Opportunities for training, mentorship, and career advancement within the organization.
• Community Impact: A chance to make a meaningful difference in the lives of youth, families, and your local community every day.

Join us and be part of a team that values your contributions while empowering you to grow personally and professionally!