Friendship and Fitness at the Gym

Mon, 02 Jan 2012 08:23:00 GMT

New Membership Policy Changes and Benefits

Thu, 13 Oct 2011 10:47:00 GMT

Dear YMCA Member:

This fall, we will be upgrading our software system to best support our community programs and services in healthy living, youth development, and social responsibility. The new system, “DAXKO,” will allow you to create online profiles, update information online, register more easily in-person and online, and will provide increased security for your personal information. In order to prepare for this operational transition, and in an effort to streamline our policies (across all 14 branches of the YMCA of San Francisco), we will be making changes that may affect your membership. Please see below for an overview of policy changes within the YMCA of San Francisco. Our new DAXKO system will “go live” on October 25, 2011.

During this time, we’ll be sure to keep you posted with any updates. But to help make this transition as smooth as possible for you and your family, there are a few things you can do as well.

Before October 2nd, we suggest you:

Ensure we have your most current email and mailing address on file (this is critical in providing us a vehicle for important member updates and alerts)
Review the following policy changes
Contact us with any questions you have at 415-492-9622

We are looking forward to the enhanced functionality of this new system, and to the increased level of service it will allow us to provide to you. It is our sincerest hope that this transition is smooth and seamless for you as a member; however we appreciate your patience during the months of October and November as our staff members learn the new system. Please feel free to talk with us before, during, and after this transition if you have any questions or feedback.

Thanks for supporting the YMCA!

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Friendship and Fitness at the Gym

New Membership Policy Changes and Benefits