Membership Associate - Bilingual English/Cantonese
Description
Profile:
The Membership Associate is responsible for helping to maintain a seamless and
meaningful YMCA member experience, from first point of contact with the Y to daily
engagement of current members by demonstrating our core values of caring, honesty,
respect and responsibility. Individuals selected for this position welcome, educate and
invite potential members to join our organization and deliver outstanding service to
members and guests. Staff are expected to enthusiastically and effectively promote the
YMCA to current and prospective members and sell memberships. It is our mission to
change lives and the first step in this is to help potential members make that decision.
All staff in this position are evaluated within 90 days for productivity and effectiveness.
Skills and Requirements
Minimum Requirements:
Outstanding interpersonal and verbal communications a must in order to drive
association and branch objectives of improving acquisition and retention of members.
• The ability to learn in a face-paced environment.
• Ability to work in a team setting with both staff and volunteers, and the
vision to see new opportunities and respond to them.
• Experience with computers, including personal computer applications such
as database and word processing.
• Applies creative problem-solving to ensure member satisfaction and
retention.
• Ability to respond to safety and emergency situations.
Time Commitment
Part Time
Compensation Type
Hourly
Location(s)
- Chinatown
Contact Information
Jeffrey Rothberg
Application Instructions
Email cover letter and resume to Jeffrey Rothberg: jrothberg@ymcasf.org